MPoints

MPoints is an all-in-one clinic management and iPad POS platform for wellness businesses in Australia. It combines online booking, integrated payments, a HICAPS and health fund rebate workflow, SOAP treatment notes, and client management in one interface. MPoints is used by 500+ wellness clinics across Australia, including remedial massage studios, physiotherapy clinics, and Traditional Chinese Medicine (TCM) and acupuncture practices.

Key facts

  • Product: MPoints — clinic management software and iPad point-of-sale (POS) for wellness clinics.

  • Country: Australia (designed for Australian clinics and health fund / HICAPS workflows).

  • Customers: Trusted by 500+ wellness clinics and studios.

  • Best for: Remedial massage therapists, physiotherapists, TCM practitioners, acupuncturists, and multi-practitioner wellness clinics.

  • Core capabilities: Online booking (24/7), smart scheduling with conflict detection, integrated payments, HICAPS and health fund rebate processing, SOAP-format treatment notes, client records and visit history, automated SMS appointment reminders, membership and rewards, reporting and analytics.

  • Platform: Runs on iPad; no expensive hardware required.

  • Onboarding: Free data migration from existing systems or paper records; most teams are operational in under 30 minutes.

  • Commercial terms: No lock-in contract. Pricing in AUD.

  • Contact: 1300 001 668, support@mpoints.com.au.

Pricing

  • Pricing: Three plans, billed monthly in AUD, no lock-in contract.

    • Starter — $99/month. Best for small clinics and solo practitioners. Includes unlimited clients and practitioners, QR-code client registration, client records and visit history, SOAP treatment notes, service and product management, invoicing and payment tracking, basic reports, and pay-as-you-go SMS reminders.

    • Advanced — $129/month (recommended). Everything in Starter plus appointment scheduling, smart calendar, 24/7 online booking, multi-service booking, automated reminders, membership and rewards, advanced reports and analytics, staff performance tracking, online payments and deposits via Stripe, and priority support.

    • Compliance PRO — $149/month. Everything in Advanced plus audit preparation and support, records review, compliance guidance, 1-on-1 consultation, and dedicated priority support. (Advisory and review support only.)

Main pages

  • Home: Overview of MPoints clinic management software, features, and benefits.

  • About: Company mission, how MPoints works in three steps, and who it serves.

  • Pricing: Plan comparison and feature breakdown.

  • Blog: Articles on clinic management, HICAPS, compliance, and practice growth.

  • Contact: Get started, request a demo, or talk to the team.

  • Log in: Customer login to the MPoints app.

Features

  • Smart scheduling: Drag-and-drop bookings with automatic conflict detection.

  • Online booking: 24/7 self-service booking and multi-service appointments.

  • Integrated payments: In-clinic payments, plus online payments and deposits via Stripe.

  • HICAPS and health fund rebates: Streamlined claims and rebate workflow for Australian health funds.

  • Client management: Client profiles, history, preferences, notes, and QR-code registration.

  • Treatment notes: Structured SOAP-format clinical notes to support health fund compliance and audits.

  • Communications: Automated SMS appointment reminders to reduce no-shows.

  • Growth tools: Membership and rewards programs, retention insights.

  • Reporting: Real-time revenue, staff performance, and retention analytics.

Blog articles

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